Monday 2 April 2012

Fw: Tiare Taporo III

Hopefully this will be the last comment in a very long sad saga. Unfortunately the effect is that it rubs off on NZ as a whole. The only thing that NZ has got going for it is the lower dollar compared to Australia (some 20-25%) and lower labour rates. And of course the quality of work at Norsand!! Don't worry, we continually tell people about that but the reality is that boats in Australia are almost always either staying here or carrying on to SE Asia. So NZ isn't on their radar. Hope all is well at Norsand.
Cheers,
Jim and Gina (soon to leave Bundaberg)

----- Forwarded Message -----
From: Jim Donald <tiare_taporo@yahoo.co.nz>
To: "info@partridgeyachts.com" <info@partridgeyachts.com>; "openocean@xtra.co.nz" <openocean@xtra.co.nz>
Sent: Monday, 2 April 2012 9:16 PM
Subject: Tiare Taporo III

I had hoped that I wouldn't have occasion to have any further contact with you, but today we discovered yet another issue with the watermaker which I just had to mention as yet another example of the unbelievably shoddy work we were the victim of at your hands.
We were commissioning the new HP pump when a hose blew. When we took the hose off the fitting we found an end cap from the old HP pump which had jammed inside the hose and caused a local rise in pressure sufficient to cause the hose to rupture. This had obviously been left in the hose when the system was originally installed. I am addressing this to both of you as I think both Partridges and Opua Engineering were together involved in the installation. Apart from the aggravation, this has cost us another hour's labour and of course a new length of hose. Thank goodness it happened here and not off Cape York.
Apart from being involved with John Martin (the present owner of the ICA) in the building of the house in Landing Rd., my association with you would come a very close second.
The engineer/shipwright who has re-installed the watermaker made a comment this morning - "bloody cowboy Kiwis". This sums the situation up exactly.
Jim Donald


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