Sunday, 15 January 2012

More telecommunication frustrations - and watermaker

Since we last commented on this issue we must tell you the latest developments - although on reflection that's hardly the right word!!
Telstra - we have finally ascertained for sure that they will not accept international credit cards for recharging prepaid phones. In order to do this it took a 2 hour phone call by mobile on their free calling number. After about 4 operators all of whom spoke Asian English and who all assured us that they could fix the problem it was finally admitted that that was the problem and that was that. The inability to recharge with a credit card is of course difficult for us as we may at times be unable to source a voucher (which you can pay for with a credit card!!) and it would always be inconvenient.
We then decided to check out Optus. A person in their retail shop in Bundaberg told us they don't accept ANY credit cards but no less than 4 people from their website enquiry page have said they do - including international. Who do we believe??
Maybe we shouldn't worry about any of this because when we go north there is almost no coverage in any case!!
The owner of Open Ocean Watermakers, Opua, NZ has been in recent contact with the Australian company supplying our new high pressure pump to complain that we have been slandering his business. He really must have something to hide - to be that worried about an insignificant little blogsite like ours must mean that he is very sensitive to criticism. And definitely with good reason. The old saying "methinks thou protesteth too loudly" comes to mind.
We are doing boat maintenance, although not today because it's pouring with rain and blowing about 20 knots from the SE. We are looking forward to seeing everyone back in NZ during our all too brief stay when we arrive there in a week's time.
Cheers again from us,
Jim and Gina
s.v. Tiare Taporo III
Bundaberg.
www.tiaretaporo3.blogspot.com
P.S. - Anna and Clyff, finally worked out how to send BCC emails. You also need to click on the BCC box before entering every address!

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On-going maintenance

It's now the morning of a very wet 16th. Jan. here in Bundaberg. Unfortunately it means that our re-caulking has come to a temporary end but we are hoping that there is an improvement in the next couple of days to allow us to do another 1 or 2 deck seams before we leave for NZ in a week's time.
The re-caulking is a bit of a business. The process is first using our Fein Multimaster power tool with a custom made U shaped attachment specially designed for cutting out the old caulking material. This saves hours of work compared with the old method of scratching the old caulking out by hand. Then it is necessary to hand sand the seam (about 5mm wide by 5mm deep) to clean up the sides and bottom. Then both sides of the seam on the deck need to be masked to protect the deck from excess caulking overflowing the seam. Then the seam must be sealed with a special primer - $50/ 250ml. bottle!! Then (usually the next day) the new caulking (a black rubberised compound and very potentially messy!!) is placed in the seam via a cartridge held in a gun which squeezes the stuff out of the nozzle. As the black stuff sqeezes into the seam it is then necessary to knife off the top surface so that a nice smooth surface flush with the deck is the end result. Hence the need for masking as otherwise there would be an unholy black mess all over the decks. Once the new caulking has sufficiently gone off after 6 or 7 hours the masking is then removed to reveal a smooth pristine and waterproof deck seam!! We are getting more and more proficient as the hours of practice continue.
We are looking forward to our upcoming travel. We leave Bundaberg next Monday at 1015 by Queensland Rail's tilt train which as its name implies tilts on corners to counter the effects of cornering. It's about 4 hours to Brisbane, then we catch a suburban train to the airport (about half an hour). NZ should learn a lesson from the Australian passenger trains which are well patronised because they offer such a convenient and comfortable service. We'll tell you all about it after the experience.
Then we fly by Virgin (code sharing with Air NZ) to Auckland arriving just after midnight on the 24th. Our Whangarei friends, Hamish and Sara will be in Auckland at the time and have very kindly offered to pick us up from the airport and drive us straight to Whangarei in the early hours. Then after a bit of tiong and froing between Whangarei and Auckland, we hope to fly to Christchurch to see Charlotte before flying from there back to Brisbane and some more train travel! Should be back in Bundy sometime around mid February and more deck caulking!!
Cheers from us and here's hoping all is well
Jim and Gina (Jean) 

Monday, 2 January 2012

Christmas and New Year 2011-12

It is now New Year's Eve + 1 and 4 days ago we returned to Bundaberg after a very pleasant Christmas in Murwillumbah with Jean's long time friend Sara and her son Ricardo and Carl. Jean (Gina) had known Sara since they both worked together in Auckland over 30 years ago and they also used to see quite a bit of each other when Sara was married and living in London. Jean travelled there from Hong Kong many times.
We left Bundaberg on the 23rd. and were very kindly given a lift to the airport to pick up our rental car by John and Chris ("Sara II") who had a local rental car. We had a 6 hour drive to Murwillumbah in NSW ahead of us (between 500 and 600 kms.) and so were pleased to have been able to get away by 9.30. The route south from here is by the Isis Highway to Childers where it ends as it joins the Bruce Highway. Still only one lane in each direction but the traffic was flowing well. 60 kms further on we were getting a bit peckish so stopped for an indifferent breakfast on the outskirts of Maryborough but at least it filled the gap. As we went further south there were more stretches of 2 lanes which speeded up the flow. Still, the Aussies don't generally dawdle like they do in NZ so the trip was relatively hassle free. We bought lots of fruit at a stall just inland from Mooloolaba - beautiful mangoes and soooo cheap!! As we approached Brisbane the traffic increased appreciably but by then we were travelling in 4 lanes in each direction. The Gateway Bridge across the Brisbane River was an experience - 2 identical bridges side by side, each 4 lanes. One going south and the other north. As you approach they resemble giant skateboard  ramps or ski jumps as they have to be high enough to allow the passage of ships underneath. Once on the southern side of the river however the traffic increased dramatically as we were now travelling with the holiday traffic leaving Brisbane. Through the back of the Gold Coast it was very slow and also hampered by many roadworks. However, after enduring that for about an hour things started moving again as we got closer to the Coolangata area. Then it was relatively quick through Tweed Heads and Tumbulgum to Murwillumbah. It was lovely to be in Sara's fairly new house overlooking lush green valleys and many trees -quite unlike the aridness and flatness of Bundaberg!
The next day (Christmas Eve) it was up early and Jean and Sara talking nonstop and catching up on the last few years, although Sara and Ricardo had stayed with us when we were in the flat at the Norsand Boatyard in Whangarei, which wasn't that long ago!!! Carl has a property up towards Mt. Warning and he went there to feed his chooks while Jean and Jim went into town to look around and get some more food for Christmas dinner - as if we needed any more!
Mt Warning is a few k's SW of Murwillumbah and is an extinct volcano now 1157 metres high (3506 ft.). Just after it first erupted it apparently was twice that height. It was named by Capt. Cook as it warned him of the proximity of the coast and particularly dangerous reefs off Point Danger (also named by him). It was humbling to realise that we were once again near the footsteps of the Great Navigator as we had been in New Caledonia and no doubt will be again as we head north in April. You can read more about Mt. Warning on www.mtwarning.com
Later Jean and Sara were busy in the kitchen with Jean doing her thing with the stuffing and then very slow cooking of the turkey - all night at 100 degrees C. A very successful way to cook turkey. Christmas Day dawned  fine although Mt. Warning was still shrouded in cloud. In a spirit of Yuletide conviviality we all sat around the Christmas tree and opened presents in turn . A delicious breakfast of fresh fruit - cherries, mangoes, bananas and oranges and we were ready for the rest of the day. Carl, Ricardo and Jim then went up to Carl's property in Carl's bright orange VW Kombi van. He has a substantial acreage just at the foot of Mt. Warning with a fast running stony bottom stream. The house and assorted outbuildings are something to behold. "Quirky" doesn't do them justice and the house is full of memorabilia from Carl's life - an absolutely amazing place. We also went to the carpark at the base of the Mt. Warning track and climbed up a short way admiring the Bangalow Palms (native to the area) and the lush rain forest with bush turkeys and many other birds in evidence.
The turkey and ham were marvellous and as usual we all ate far too much. All in all a very pleasant day filled with Christmas love and goodwill but tempered with an underlying concern for Charlotte and her family as Christchurch had had another large earthquake 2 days previously and we had rung them as soon as we arrived in Murwillumbah. Although they were ok there was an feeling of sadness which we hadn't detected before. We hope with all our hearts that the worst is now behind them and that they may finally get on with their lives with a degree of certainty. At least they were going up to Blenheim and the Marlborough Sounds for a break which will take their minds off it for a time. 
Boxing Day - Jean, Sara and Ricardo all set off for Mt. Warning where Ricardo ran to the top in an amazingly short time. J & S walked about two thirds of the way up before returning to the car. Jean had been to the top before. Jim and Carl remained at the house and variously put the world to rights and talked about recent experiences. Later that afternoon we all went down to Brunswick Heads for a picnic dinner. This is a typical rivermouth estuary with a fearsome bar entrance but passable in the right conditions. Certainly with the low pressure system passing by which has since battered NZ the conditions were anything but "right". Most surf beaches had been closed that day because of the high swells. But a very pleasant time and then home to Murwillumbah.
The next day (27th.) a sad farewell to Sara, Ricardo and Carl and we were on the road once more. Stopped at Tumbulgum for brunch at the pub which was nostalgic for Jim as he had had a meal there 16 years ago during a tourist river excursion on the Tweed.!! Then on through Tweed Heads (grown hugely and unrecognizably) in the intervening time. Lots of slow moving holiday traffic. Thunderstorms and torrential rain behind the Gold Coast so stopped for a while at a one of those soulless motorway stop places before continuing on to Bribie Island where we stayed with Robbie and Jeya in their very attractive house on a canal development there. Robbie is an ex Cathay Pacific pilot who Jean had known in Hong Kong about 12 years ago. We went to the local surf club for dinner and picked up Robbie's mother on the way. She is an amazing sprightly person in her late eighties - an inspiration. Sports clubs in Australia really run great restaurants and it is a major business. We had an excellent meal and then returned to their house and a luxurious bed and space - so different from the boat!! The next day Robbie took us on a tour of Bribie and we walked along a foreshore area where one could observe various wading birds. Then sadly it was another departure and we continued north. Heavy traffic as we approached  Mooloolaba where we had a seafood lunch and then managed to catch up with Kasey, Giselle and the Monkey Feet crew on "Monkey Feet" - a Canadian boat we had come to know well in Whangarei. Mooloolaba was frantic and the traffic was mostly at a standstill everywhere but after a very pleasant time with Monkey Feet on their ship we managed to rejoin the Sunshine Motorway and then eventually the Bruce Highway and hightailed it north again. By then however it was becoming clear that we wouldn't make Bundaberg anytime before dark so we decided to stop in Maryborough for the night. This is a town on the Mary River and famous for its old colonial buildings when it was a sugar port. Jim had an irrational desire to stay in an old Aussie pub so we managed to find one but the experience was not up to the promise that seemed to be indicated by the very attractive facade!! Still, it was clean and we slept well before a very early departure. Over 100 kms to Bundaberg and we wanted to get to the marina at the port so that we could offload our gear before returning the car to Bundaberg Airport at 10 which we did.
Then a meal and some provision shopping in town before returning to the boat.
We've been here ever since and on New Year's Eve we went with John and Chris from the British boat "Sara II" and Buddy and Helen (Canadians who now live in Australia) from "Desire" to the Lighthouse Hotel at Burnett Heads. A pleasant meal and conversation after which we repaired aboard "Sara II" for more drinks until the magic hour when we ushered in 2012. Let's hope it is better than 2011 and speaking selfishly, that it treats us kindly when we leave here in April for the 2500 mile passage to Darwin.
The weather here has been consistent with 20-25 knot SE and fine day after day. So far we have replaced our hot water cylinder and today our galley waste pump. Tomorrow we start on a selective re-caulking of some deck seams so that they hopefully don't leak on the way to Malaysia. One of these days we might actually get round to having a G&T at sundown!!  
More fascinating news of our boat maintenance will be posted in due course!! In the meantime we wish all our friends and loved ones a very happy New Year and may it be everything that you would wish.
With lots of love
Jim and Jean (Gina)
  

Friday, 16 December 2011

Bundaberg musings

Well, we've been here almost a month now so have formed some opinions. We would have gone earlier, but had to wait principally for the hot water cylinder to be installed and there are one or two other lesser matters we are attending to ourselves. The other major issue which is unfortunately having an inhibiting effect on our cruising plans is the lack of a working watermaker. The replacement pump we need has to be airfreighted from the US and won't be here until after New Year. We are driving down to Murwullimbah for Christmas and then might go away for a few days on the boat into the Great Sandy Straights/Fraser Is. area but will have to watch the water situation, and when you're used to the sheer convenience of a watermaker it's very hard to do without it because the primary disadvantage is that showers are not possible and in the heat.......!!!! If the guy from Open Ocean Watermakers was here right now he'd be over the side with 2 broken legs!!
We've looked at other nearby marinas to go to for a change but Mooloolaba requires 3rd. party insurance of AUD10,000,000 and we have NZD5,000,000!! We are looking at the costs of increasing it. Berthage rates at Mooloolaba, Scarborough (near Brisbane), and Tin Can Bay are all much the same as here. But it may in fact be better for us to stay here and if the weather settles do what we need to do with the decks before we go to NZ in Feb. Then we'd be free to have some shakedown cruising ahead of the sail north to Darwin after we return here in March because that's going to stretch us - nearly 2,500 miles in 12 weeks means being constantly on the go. The other way to tackle that is to miss large swathes of the coast and do a series of 3-4 day passages outside the Barrier Reef to improve our daily distance average. It all needs careful planning. And we need to haul out for antifouling at some point as well! But for now...........
The marina - there is everything here that we need with a hardstand just adjacent. There are all the services that one could need there as well. Although they are expensive; the electrician's hourly charge-out rate is AUD99 (NZD125)!! In NZ it's around half that. In spite of that they are all busy and there are waiting times to get work done. So, where possible that's an incentive to do as much ourselves as possible. Other than that the marina has a restaurant, a good chandlery, 2 fish shops and the office which has an ATM and the staff are extremely obliging. Faxes, photocopying, downloading and printing from the internet are all there. As regards the internet, once we got used to Telstra's peculiarities we have excellent access. And we have a phone! Sometimes it gets a bit jobbly in the marina as a chop can build up in the river so we have put rubber shock absorbers on our mooring lines to stop any "snatching" that had been happening when the boat pitches or rolls and which tends to wake you up in the middle of the night! Not that it's ever been a serious concern.
The nearest civilisation from here is Burnett Heads (2 kms away) where there is a small supermarket, P.O., chemist etc. And a pub!! The supermarket and the pub have a free service to bring us back to the marina with whatever we have purchased and on that subject the marina operates a shuttle bus into Bundaberg CBD on weekdays and up to 2 trips on a Sunday to the local market. All free.
On the subject of the market, we have come to the conclusion that here it's only average as far as quality is concerned. Nothing like Noumea which was far and away the best. A little more expensive perhaps but worth it. Here though so many things are cheap - pineapples $1.50 ea., mangoes (which are delicious) $1-$2 ea., cherries $8-$10 per kg., and sweetcorn 4 for $2 - just to name a few. But no pates, saucisses, or the vast array of beautifully fresh fish that we had in Noumea.
The City of Bundaberg is 20 kms away and accessible by marina shuttle (free) or regular bus ($7.20 for 2). The trip is across almost flat country with sugar cane everywhere. It is a pleasant place with a number of well preserved historic buildings and the pubs are especially noteworthy in that regard. It's clean and there are good inexpensive restaurants where one can have lunch for 2 (incl. a beer/wine) for around $30. NZ is generally much dearer than that. And excellent shopping - there is absolutely everything that one could need. There is a fairly primitive marina in the river in the heart of the city but very vulnerable to the river flooding. In last summer's floods much of Bundaberg was under water and one shop we went into pointed to a line about 7 feet up the wall where the water came to. By contrast the Port Marina where we are near the river mouth was quite unaffected although the whole marina floated up quite high. But it's out of the main river flow and the only thing that changes is the water level - just as long as the whole marina doesn't float off its piles!! No wonder they appear fairly high. There is also potential for cyclones but the likelihood of anything this far south is extremely slight.
Just upstream of the marina is the commercial port where they load bulk sugar carriers. It's much smaller than McKay though. That's where we walked the other evening and got bitten by the local midges who breed in the intertidal zone. These are nasty little critters because you can't see them and they actually excrete their body waste onto your skin. This dissolves a small area of skin which then enables them to bite and inject whatever poison they have. It seems quite potent because the itching that results is chronic and large red patches appear on limbs. In our case these are only starting to disappear almost a week later and they easily become septic because the skin is broken. A good insect repellent is a must and then a good antibiotic cream is necessary if you do get bitten. The other defence on the boat is mosquito coils which do seem to work. Insect screens (which we have) are not a barrier to these tiny midges. So we just have to put up with the chemical emissions from the coils. We hardly ever had a problem with any form of biting insect anywhere in New Caledonia but here they are chronic. And then there are all the land based pests like snakes although we are yet to see one. But the Australian Brown and the Taipan are deadly. Then there are the crocodiles which we will have to be well aware of when we go north. Don't know how our rubber dinghy would fare!!
To summarise, Bundaberg and its surroundings seems to us to be bustling and prosperous although most people say that sugar is generally in decline. However, there doesn't seem to be much evidence of any decline.
Local and national politics are volatile here at present and the big news in the past week has been the embezzlement of AUD16M by a Maori New Zealander employed by Queensland Health. Evidently he claimed to be a Tahitian prince!! They would have to be pretty incompetent to allow theft on that scale but it will do nothing for NZ's image here. This has done the state Labour government no end of harm as well and they are predicted to lose in a landslide in the next state elections.
Well, that's enough rambling for now - as always watch this space
Love from us.

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Wednesday, 14 December 2011

Fw: Tiare Taporo III

Hi,
This records some of the shoddy work done to our boat during its so-called refit at Waipapa/Kerikeri in 2007. We don't propose to say any more about it but we hope that it may serve to alert anyone proposing to have work done on their boat, particularly in the Bay of Islands, to be extremely careful. We are still in Bundaberg Australia waiting for our replacement watermaker pump. None of this would have been necessary had the supplier, Open Ocean Watermakers of Opua, been competent and above all honest. They were anything but and have fallen out with their Australian agents over similar issues. Fortunately we have found a stainless steel pump which we are able to use so the system will be reliable once that is installed.
Peter Busfield is the Director of the Marine Industries Federation of NZ and has replied to this email. In his reply he says that he has noted the various names and also that he will congratulate the Norsand Boatyard when he next talks to them! But none of the contractors we have complained about are members of his organisation so they are relatively toothless. The fact that they're not members need hardly come as a surprise! 
We can only hope that this warning at least saves someone from making a similar mistake.
Cheers again from us...............................

----- Forwarded Message -----
From: Jim Donald <tiare_taporo@yahoo.co.nz>
To: "info@bia.org.nz" <info@bia.org.nz>
Sent: Wednesday, 7 December 2011 12:52 AM
Subject: Tiare Taporo III

For attn: Peter Busfield
Hi Peter,
Not sure whether you remember me - Jim Donald -  I worked at "Busfields" around 1992-93 as a broker. Since then I have owned a liquor retail franchise on Waiheke Is. and a motel in Takapuna. Then moved to Kerikeri in 2004 and built a new house but unfortunately my marriage ended there and I brought my yacht to Whangarei for an extensive refit before finally embarking on  a series of offshore passages this year which is a work in progress! At the moment we are in Bundaberg, Queensland after a passage from New Caledonia and the intention is to go to Darwin next year and then on to Malaysia. Although we may go back to New Cal and Vanuatu before SE Asia - just another year in the scheme of things!
I have decided to write to you on a disappointing subject. It concerns the shoddy work that was done to my yacht in the BOI before bringing her to Whangarei in 2008. I realise that most, if not all the various contractors are not members of your organisation but felt that you should be aware of some of the issues in NZ's marine industry which are impacting on NZ's marine reputation generally. My boat is a classic 12 ton Gauntlet design - carvel planked 38' double ender. Designed in Britain in the 1930's by H.G.May and this one constructed in Wellington over 31 years being launched in 1978. Originally named "Reflections of Wellington", but I changed the name to "Tiare Taporo III" after a 110' schooner built in Auckland in 1913 for my grandfather, A.B. Donald who operated an island trading business in the Cooks and Tahiti for about 100 years until the 1970's when it was all sold. He died in 1922 and his sons and grandsons carried it on. I have been living on her on and off the hard for the last 3 years with my girl friend and this year we sailed from NZ to New Caledonia, circumnavigated NC and then came here to Bundaberg. The following is a chronicle of the work done over the last 3 years:
1) In 2007 when I was living in Kerikeri I decided to take the boat to Partridge Yachts yard at Waipapa to have work done to bring her up to scratch for offshore passage making. The work was to have included converting her to a cutter rig but they didn't understand what was required and that didn't happen.  Many things were either not done at all or were so shoddy that they had to be redone later in Whangarei. They built a fridge and freezer but it was so badly put together that an adjacent chart drawer was full of condensation from the freezer! Partridges subsequently removed  it from the boat in Whangarei and rebuilt it but this has only been partially successful and from expert opinion received since it appears that there is no vapour barrier and it will never perform satisfactorily. The performance of the freezer is still very unsatisfactory as it doesn't hold a sufficiently low temperature. So I'm faced at some stage with completely scrapping their efforts and starting from scratch with someone who knows what they are doing. There are many other issues too numerous to detail here.
2) Then there was the rig. Partridges stripped the mast and boom and then in conjunction with Northland Spars and Rigging put it all back together again with new wire rigging. It transpired that the mast fittings had never been constructed properly when the boat was first launched and when the boat arrived in Whangarei the starboard spreader was about to part company with the mast. It should never have been re-assembled as it was and at the very least I should have been made aware of the problems, particularly as it was well known that I wished to take the yacht offshore. The assessment at Whangarei was that the rig would never have survived even one Pacific Is. passage.
3) The final matter of note was a watermaker which had been supplied by Open Ocean of Opua while the boat was at Partridges. The main issue here is that OO used a brass headed high pressure water pump and other brass fittings which from information gleaned subsequently is an absolute no-no with HP salt water. The inevitable result has been that during our circumnavigation of NC the pump failed totally which severely affected our cruising plans. They claim that it's our fault for not always flushing the system with fresh water but we did do this most of the time and had we known how critical it was in view of the inherently unsuitable nature of the components we would have been more diligent. However, the fundamental problem is the useage of brass components and this has been confirmed many times by experts here in Bundaberg and Brisbane. The owner of Open Ocean, Terry Forsbrey has been appallingly rude and hung up the phone on me at one stage. He's even threatened to sue me for libel!!! I since made contact with his ex-agent in Australia (Brisbane) and they said he did the same to them! They are no longer his agent, not only because of this but also because of  his failure to honour warranty issues. I threatened to sue him but he knows this isn't going to happen because we are not in NZ and have no immediate plans to return. His business ethics are shoddy to say the least and the adverse publicity that he is receiving from his ex-agent and ourselves and no doubt other dissatisfied customers will be doing his business no good at all. More importantly, for NZ's maritime reputation generally all of this is doing a great deal of harm and we make no apology for our part in that because we feel a duty to other cruisers to warn them of the problems likely to be found with specific marine contractors in NZ.
On a positive note finally, we found more or less by accident a great company in Whangarei. This is the Norsand Boatyard where most of Partridge's work was re-done and other issues found and rectified. The yacht is now a true cutter and the performance is markedly improved as a result. The list of work is far too involved to go into here but suffice it to say that we have been totally saisfied with everything that has been done. So different from the Bay of Islands experience. In particular the shipwright at Norsand, Noel Barrott, has done superb work and he has a knowledge of wooden boats second to none. He has built many boats including 2 of his own. He has circumnavigated on both of them and for his exploits on the latter yacht he and his wife were awarded a medal from the Cruising Yacht Club of America - a most prestigious award. Later a similar award was presented to them by the Royal Akarana Yacht Club. 
This is a very condensed account of the problems involved with a refit that spanned 3 years and, had I taken the boat to Norsand at Whangarei in the first place, the total costs and time taken together with the considerable frustrations and eventual outcome would have been very different.
I daresay that there is nothing you can do about any of the foregoing but at least you are aware of some of the cowboys who are causing damage to NZ's marine reputation. For me, I am putting it all behind me as life is too short and I have a number of goals to acheive with our cruising plans while I still can.
With very best regards,
Jim Donald
s.v. Tiare Taporo III
Bundaberg Port Marina
Bundaberg
Queensland 4670.
P.S. My ex wife Sue (nee Tomkinson) was at school with your sister Pam and we used to see her and Garth whenever we passed through Whangarei en route to the Bay of Islands. They stayed with us up there at Paroa Bay on one occasion. Please pass on my regards to them when you next have an opportunity. 


Sunday, 11 December 2011

Bundaberg weather and bumbling bureaucracy

Well, not sure where to start first. Probably the weather - it is now 1700 on Sunday the 11th. and we are cooking dinner (drumsticks in the oven) in the middle of a raging thunderstorm. Went for a bit of a walk earlier along to the port where the sugar bulk carriers are loaded - just upstream from the marina. There is a bulk carrier alongside at the moment; the "Doris" and they load the the ships by conveyor. Similar to the nickel in New Caledonia. We cut our walk short because we could see really black clouds inland and as we returned the rain was just starting so we made it without getting too wet. Had a beer at the cafe and then repaired on board for a quiet night in! But not so quiet at the moment; the thunder is massively loud and there has also been some forked lightning but at least our mast is wooden and quite a bit shorter than many around us. There are times when one feels quite glad to be smaller!!!! Still, it's supposed to clear later tomorrow and be fine for the rest of the week so that will be more pleasant.
On the bureaucracy front not sure where to start. We used to think NZ was bad but this place takes the cake - for sheer inefficiency as well. We'll start with sending a parcel of Christmas presents to NZ. At the Post Office we struck a problem as we were asked for a passport as ID - no doubt so that they could track us in case the envelope contained a bomb!!! We didn't have our passports with us but then they decided our NZ drivers licences would do. But not before a lot of toing and froing. Then there was the matter of sending by courier a letter to the UK. We naively thought that it might just be a matter of ringing a courier company and getting it collected - but no! Whenever we mentioned international on the phone you could almost hear the intake of breath as if we were trying to smuggle the crown jewels! We decided to use DHL but it took many phone calls (during which our phone ran out of credit) and visits to websites. We eventually managed to establish that Toll (of NZ Rail fame) where their agents in Bundaberg so the next morning we asked the marina shuttle if they could drop us at Toll about 3 kms out of the CBD. This address had been given to us by DHL. However, when we eventually arrived there it transpired that we had been given a bum steer and the place we should be at was in fact in town very near where we would have been dropped off on the shuttle. So, after a very bad tempered long walk in the heat we eventually arrived at Toll Priority - an encouraging choice of name!! We successfully consigned the envelope and fingers crossed it will be at the destination by Wed. this week.
Then there is the matter of the prepaid phone and wireless internet connection. We were completely unable to initialise either when we first started and it took another visit to the Telstra shop in town to get the problems sorted. They said they usually get people coming back. The problem with Telstra is that they don't have any competition - they are way worse than Telecom NZ. Anyway, since then we have had to recharge both and when we tried to use the credit card it was declined. Telstra's response was that they are conducting a security review with cards and they couldn't tell us when it would be completed. So, how to purchase more credit? We had to buy a voucher (with the credit card!!) which was then used to recharge the phone. How we get on when we are not within range of a voucher seller we don't know. Presumably we just have to purchase several in advance which means that Telstra gets our money in advance before they have provided the service. Perhaps they are not so stupid after all! And in the case of the internet it doesn't warn you that you're running out of credit; it just cuts you off and then you can't get onto the net to recharge on the website which is the only way of doing it. So you have to ring their help line and you get a Filipina operator in Manila you can hardly understand who can actually do the recharge for you - provided you have purchased a voucher. It seems that whenever there should be a simple way to do something Australian bureaucracy delights in making it as difficult as possible - if not downright impossible.
Forgive the rant but we have to get these things off our chest. On a brighter note the hot water cylinder is here and should be installed in a couple of days. And we have identified a pump for the deslalinator which will work but it has to come from the States by airfreight so that will add another $200 or so. Never mind, we will eventually get all these problems sorted and then will truly be able to adopt the laidback cruising lifestyle - yeah right!!
Went to the farmers market this morning with one Australian couple and two Spanish couples. It always amazes us how international this life is. Fortunately their English was much better than our Spanish.
Cheers from us....................

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Saturday, 3 December 2011

Bundaberg update

It's now over 2 weeks since we arrived here. It's Sunday morning and we are soon going on the free marina shuttle to the local farmers market. Lots of lovely mangoes, cherries ($10/kg!!) and stone fruit - the latter from the Stanthorpe region at altitude on the NSW border.
The weather has been very windy (up to 27 knots in the marina yesterday) but a bit cooler which is good. Doubled up all the mooring lines just in case. We braved the wind and walked the 2 kms or so into Burnett Heads and had another delicious reasonably priced lunch at the Lighthouse Hotel. Then the supermarket shuttle gave us a lift back to the marina. Great service.
We are hopeful that this coming week will see the watermaker and HW cylinder issues sorted as we have identified the appropriate course of action in both cases. Incidentally during that process we made contact with the former agents in Australia for Open Ocean of Opua and they had the same integrity issues with them that we have had. They are no longer their agents and are manufacturing their own brand of watermaker. The sooner we forget about Open Ocean and their shoddy dealings the better.
Hopefully we'll get some deck caulking done this week as well and then Christmas with Jean's friend Sara in Murwullimbah. More updates soon.
Cheers from us.....................

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